There’s also an official community forum where you can interact with other Bitwarden users and seek help when you encounter challenges with the platform.īitwarden and 1Password pretty much offer the same level of customer support, so we’ll say it’s a tie in this category. You can also access the Bitwarden Help Center for articles and user guides to help you navigate the platform. As with 1Password there’s no live chat or phone support. You can contact Bitwarden's support team through email.

It appears the company focuses its support resources on big enterprise customers while individual users and smaller corporate users get the short end of the stick. There’s also a community forum where you can interact with other 1Password users and get help.ġPassword doesn’t offer support via phone or live chat support to typical customers. Otherwise, there’s an official help page containing a plethora of articles and user guides to help users get familiar with the platform. You can contact 1Password's support team through email. But, this feature is best suited for technical users– the average user will get confused by a command line interface.Ĭustomer support is a critical criterion for any app because you can encounter issues that'll require external help. Instead of operating your vault via the typical interface, you can use custom scripts written on the command line interface. The apps offer great performance and a spacious interface that’s easy to navigate.īoth platforms offer a unique feature a command line interface. A backend developed in the Rust programming language gives 1Password great speed.īitwarden is also accessible through a web interface or native apps for smartphones (opens in new tab) (iOS and Android) and desktops (Windows, macOS, and Linux). It's easy to switch from one feature to another on the web interface or mobile and desktop apps. The team behind 1Password put a lot of effort into delivering an uncluttered interface despite packing many features. The iOS app offers a similar function using Face ID. For example, the Windows app supports Windows Hello, which protects access to your 1Password account using biometric authentication. The apps work well on different operating systems, and there are features unique to each of them. 1Password offers great performance when using its web interface or mobile and desktop apps.

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